The Display Name will be shown in smaller text in the Profile view. Users will see the business phone number when they message you. ![]() How Business Accounts appear to WhatsApp usersīy default, when you register your phone number with the WhatsApp Business API, your account will be a Business Account (the default). This means that a company with multiple brands may have some brands that achieve OBA status, while others may not. OBA designations are evaluated by WhatsApp per brand. Being verified on Facebook or Instagram does not help your business to become an Official Business Account. Generally, Meta reserves Official Business accounts for internationally recognized brands. Please note: Official business account approval is done at the sole and full discretion of WhatsApp. Reserved for a few globally recognized enterprises, chosen at WhatsApp's discretion.Īn official business account has a green checkmark badge in its profile and chat thread headers. WhatsApp has performed an additional level of vetting to provide a branded profile on the WhatsApp application. If the account has completed Business Verification, the name of the business is visible even if the user hasn't added the business to their address book. WhatsApp verifies authenticity of a brand for every account on the WhatsApp Business Platform. Any business that can complete Business Verification on the Meta Business Manager can have a WhatsApp Business Account. List of Corresponding Twilio and WhatsApp Error CodesĪdvanced Opt-Out Keywords with Messaging ServicesĪny phone number registered on the WhatsApp Business API is by default a Business Account. The WhatsApp Business Platform with Twilio: Best Practices and FAQsįormatting, location, and other features in WhatsApp messaging Send and Receive Media Messages with the Twilio API for WhatsApp Send WhatsApp Notification Messages with Templates Using WhatsApp Business Accounts with Twilio Sign up for a WhatsApp Sender with the Twilio Console Key Concepts and Terms for the WhatsApp Business Platform with Twilio ![]() Get started with the Twilio Sandbox for WhatsApp Programmable Messaging for WhatsApp curl Quickstart Programmable Messaging for WhatsApp and Go Quickstart Programmable Messaging for WhatsApp and Java Quickstart Programmable Messaging for WhatsApp Ruby Quickstart Programmable Messaging for WhatsApp and Node.js Quickstart Programmable Messaging for WhatsApp and PHP Quickstart Programmable Messaging for WhatsApp and C#/.NET Quickstart Programmable Messaging for WhatsApp and Python Quickstart
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